Df77 — Privacy Policy

Introduction

Df77 is one of Bangladesh's most trusted online gaming platforms. Your privacy is not just a legal obligation for us — it is a core responsibility. Protecting every member's personal information is among our highest priorities.

When you register, make a deposit, or play on df77, certain information naturally comes to us. This Privacy Policy clearly explains what data is collected, why it is collected, how it is used, and what rights you have.

Df77 believes transparency is the best policy. We want you to enjoy our platform with complete peace of mind, knowing your information is in safe hands.

1. What Information We Collect

Df77 only collects information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

Data type	What is included	Reason for Collection
Identity Information	Full name, date of birth, national ID number	Age Verification & KYC Process
Contact Information	Mobile number, email address	Account communication and security
Financial information	Mobile banking number, transaction records	Deposit and withdrawal processing
Technical Information	IP address, device information, browser type	Security verification and fraud prevention
Usage Information	Gaming history, login times, preferences	Service Improvement & Personalization

2. Purpose of Data Use

Df77 uses the information it collects for the purposes listed below. Your data is not used for any other purpose.

• To create and manage accounts and verify member identity.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve issues promptly.
• To keep you informed about relevant promotions and offers (subject to your consent).
• To meet legal obligations and fulfill regulatory requirements.
• To improve platform performance and enhance the user experience.

3. Data Sharing Policy

Df77 may share limited information with third parties in specific circumstances. This is always done in strict compliance with our policies and with your protection as the priority.

• Payment Provider: To process deposits and withdrawals, necessary information is shared with payment providers such as bKash, Nagad, and Rocket.
• Law enforcement: Information may be disclosed to authorities if required by a legal obligation or court order.
• Security partners: We work with trusted security providers to detect and prevent fraud.
• Technology Provider: Contracted partners providing hosting, cloud, and other technical services may access limited data.

4. Cookies & Tracking

Df77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your user experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your language preference and settings.
• Analytics Cookies: Helps us understand which sections of the site are used most.

You can delete cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may affect the availability of some site features.

5. Data Protection Measures

Df77 follows the highest industry standards for data protection. Our security infrastructure is continuously updated and improved.

• All data transfers are secured with 256-bit SSL encryption.
• Server and database access is strictly controlled and logged.
• Regular security audits and vulnerability testing are conducted.
• Suspicious login attempts are automatically detected and blocked.
• Staff access to data is restricted on a need-to-know basis.
• In the event of a data breach, affected members will be notified within 72 hours.

6. Data Retention Period

Df77 does not retain your information longer than necessary. Some data is kept for a defined period while your account is active and after it is closed, as required by law.

• Account information: for the full duration the account is active and up to 5 years after closure.
• Financial transaction records: generally up to 7 years as required by applicable law.
• Cookie and browsing data: typically between 30 days and 1 year.
• Customer service communications: up to 2 years.

7. Protection of Minors

Df77 strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors. If we become aware that a user under 18 has created an account, that account and all associated data will be deleted immediately.

8. Policy Changes

Df77 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or mobile number. Continued use of the site after any changes constitutes acceptance of the updated policy.

9. Contact

For any questions, complaints, or requests related to your information or this Privacy Policy, please contact the df77 support team.

[email protected]

Our support team is available 24 hours a day, 7 days a week.